Privacy Policy

Introduction

This Privacy Notice explains how I Can See The Sea Limited ("we") collects, uses, and shares your personal data when you visit our website www.icanseethesea.com (the "Website") or use our services (collectively, the "Services"). It also explains your rights related to your personal data and how to contact us.

 

Information We Collect

We collect several types of information for various purposes to provide and improve our Services to you.

  • Information you provide directly: This includes information you enter when you create an account, place an order, subscribe to a newsletter, or contact us. Examples include your name, delivery address, billing address, email address, phone number, and payment information.
  • Information collected automatically: When you use the Website, we automatically collect certain information about your device and browsing activity. This information may include your IP address, device type, operating system, browser type, referring URLs/exit pages, location information (including approximate location), and search terms. We may also collect information about your interaction with the Website, such as the pages you visit and the products you browse.
  • Cookies and similar technologies: We use cookies and similar tracking technologies to collect and store certain information. Cookies are small data files that are placed on your device when you visit a website. They can be used to remember your preferences, track your browsing activity, and understand how you interact with the Website.

 

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your orders and fulfil your requests.
  • To provide customer service and support.
  • To personalize your experience on the Website.
  • To send you marketing and promotional communications (with your consent).
  • To improve the Website and our Services.
  • To comply with legal and regulatory obligations.

 

Lawful Basis for Processing

We process your personal data based on several legal grounds, including:

  • Contract: To fulfil our contractual obligations to you, such as processing your orders and delivering your purchases.
  • Consent: In some cases, we will ask for your consent to process your personal data for specific purposes, such as sending you marketing communications.
  • Legitimate Interests: We may also process your personal data based on our legitimate interests, such as improving the Website and our Services, preventing fraud, and ensuring the security of our systems.

 

Data Sharing

We may share your personal data with third-party service providers who help us operate the Website and provide our Services. These service providers are contractually obligated to keep your information confidential and secure and only use it for the purposes we have specified. We will not share your personal data with any third party for marketing purposes without your consent.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including complying with legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete it or anonymize it.

 

Your Rights

You have certain rights regarding your personal data under UK data protection law. These rights include:

  • The right to access your personal data.
  • The right to rectification of inaccurate personal data.
  • The right to erasure of your personal data.
  • The right to restrict the processing of your personal data.
  • The right to object to the processing of your personal data.
  • The right to data portability.

For more information about your rights or to exercise them, please contact us using the information below.

 

Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

 

Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any changes by posting the updated Privacy Notice on the Website.

 

Contact Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us by email at liz@icanseethesea.com or by mail at:

I Can See The Sea Limited

52 Bembridge Drive

Hayling Island

PO11 9LU

 

Information Commissioner's Office (ICO)

You can also contact the Information Commissioner's Office (ICO), the UK's data protection regulator, if you have any concerns about how we handle your personal data. You can find more information on the ICO's website at https://ico.org.uk/.